Authenticity and Consistency: “Stop Trying to Be Someone”
Authenticity and consistency are closely linked. Learn how natural alignment can make long-term consistency easier and more sustainable.
Internal vs External Self-Awareness: What You Can’t See About Yourself
Internal vs external self-awareness reveals the gap between your intentions and your impact - and what other people can see that you can’t.
Life Stress & Exercise Recovery: When to Change Gear
After almost ten years of 05h30 CrossFit, I’ve deliberately stepped away. The training hadn’t stopped mattering; the wider system had changed. A reflection on life[…]
How to Find Work That Fits You: Fit Is Built, Not Found
We are often told to find our purpose before changing direction. But the work that suits us cannot always be discovered through introspection. It is[…]
Receptiveness: How to Disagree Better at Work
Receptiveness shapes how we handle opposing views at work. Learn how to disagree better at work, improve decisions and build resilience.
The Oldest Customer Complaint: What 4,000 Years Hasn’t Changed About Trust
The oldest customer complaint reveals how broken trust increases customer effort, and what resilient businesses should do next.
How to Adapt When Plans Change: A Resilience Lesson from the African Bush
I am back at my desk in Cape Town. The heater is on, and a fat lump of a cat is purring across my lap[…]
Personal Resilience Is the Maths of Load Versus Capacity
Personal resilience is the maths of load versus capacity. Use Valorie Burton’s model to understand stressors, resources and why depletion is data.
Customer Centricity: Why Value Must Flow Down
Is customer centricity real within the business you work? Not sure? Start by looking at the direction value travels. Resilient businesses shift value down to[…]
Accountability and Resilience: Turning Mountains Into Speed Humps
Accountability and resilience turn mistakes into momentum by making reality usable, reducing blame, and surfacing issues early.